DOT, Maryland Attorney General’s Office partner to streamline air travel complaint resolution process
BALTIMORE, MD—To address the ever-increasing number of consumer complaints regarding flights disruptions, baggage delays, and lost or delayed flights, the U.S. Department of Transportation (DOT) and the Maryland Attorney General’s Office have established a memorandum of understanding (PDF) to streamline the process of reviewing and resolving these complaints. The new collaboration between the two parties will result in a more […]