BALTIMORE, MD—Consumers will now have an easier time canceling recurring subscriptions and memberships online thanks to a new Federal Trade Commission (FTC) rule. The “Click-to-Cancel” rule, which went into effect on Sunday, April 13, 2025, aims to make it simpler for consumers to navigate online cancellation processes, which can often be confusing and difficult.
The rule, supported by Attorney General Anthony G. Brown in June 2023 (PDF), mandates that companies provide a clear and simple online method to cancel subscriptions with just a few clicks. This change addresses the issue of businesses making it intentionally difficult for customers to terminate their memberships.
The FTC’s new rule also focuses on transparency regarding automatic renewals and charges. Companies will be required to disclose upfront the terms of any trial or subscription, including the end date of free trials and any automatic renewal charges. This measure aims to eliminate hidden fees and misleading offers that can lead to unwanted charges.
The digital world simplifies consumer sign-ups for businesses. This new rule simplifies canceling subscriptions and memberships, protecting you from unwanted charges and saving time and money. Consumers can find more information about the “Click-to-Cancel” rule on the FTC’s website (PDF).
This article was written with the assistance of AI and reviewed by a human editor.
Photo via Pixabay
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